Sales Policy for DodoBabyStores

Effective Date: December 18,2024

At DodoBabyStores, we are committed to providing our customers with high-quality products and excellent service. Please read our Sales Policy carefully before making a purchase from our website. This policy outlines the terms and conditions related to your purchase, payment, and order fulfillment.

1. Order Acceptance

By placing an order with DodoBabyStores, you are offering to purchase products subject to the terms and conditions of this Sales Policy. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability
  • Errors in the pricing or description of the product
  • Issues with your payment method

Once your order has been confirmed and payment has been processed, we will send you an order confirmation email. This email will include the details of your order, including the estimated delivery date.

2. Product Availability

We make every effort to ensure that the products displayed on our website are available for purchase. However, some items may be out of stock or unavailable due to high demand. In such cases, we will notify you promptly and offer you the option to:

  • Choose an alternative product.
  • Wait for the product to become available again.
  • Cancel your order and receive a refund.

We cannot guarantee that all items on our website will be in stock at all times, and availability is subject to change without notice.

3. Pricing and Payment

  • Pricing: All prices listed on our website are in USD and may be subject to change without notice. Prices are final at the time of order, excluding any applicable taxes or shipping charges.
  • Payment: We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express, etc.), PayPal, and other payment options available at checkout. Payments must be made in full before an order is processed.
  • Taxes: Sales tax is applied to orders based on your location, where applicable. The final tax amount will be calculated at checkout.

4. Shipping and Delivery

  • Shipping Methods: We offer several shipping methods, including standard, expedited, and express delivery, depending on your location. Shipping costs will be calculated at checkout based on the shipping method you choose.
  • Shipping Time: The estimated delivery time will vary depending on the shipping method selected and your location. Orders are usually processed within 1-3 business days, but delivery times may be longer during peak seasons or due to unforeseen circumstances.
  • Order Tracking: Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your shipment.
  • International Shipping: We currently offer international shipping to selected countries. Additional shipping charges, customs duties, and taxes may apply for international orders, and you are responsible for paying these charges.

5. Cancellations and Modifications

If you need to cancel or modify your order, please contact us as soon as possible at info@dodobabystores.com. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, we are unable to make changes or cancel the order.

6. Gift Cards

We offer gift cards for purchase on our website. These gift cards can be redeemed for products available at DodoBabyStores. Gift cards are non-refundable and cannot be exchanged for cash. Lost or stolen gift cards cannot be replaced unless a proof of purchase is provided.

7. Returns and Exchanges

We want you to be fully satisfied with your purchase. If you are not completely satisfied with your order, please refer to our Refund and Returns Policy for detailed instructions on how to return or exchange items.

8. Product Descriptions and Images

We make every effort to provide accurate product descriptions, images, and specifications. However, there may be slight variations in color, size, and appearance due to different screen settings or production batches. We cannot guarantee that all images and descriptions are 100% accurate.

9. Limitation of Liability

While we take every effort to ensure the accuracy and safety of our products, DodoBabyStores is not liable for any damages or injuries resulting from the use of our products. Our liability is limited to the amount paid for the product(s) in question.

10. Promotions and Discounts

From time to time, we may offer promotions, discounts, or special offers. These promotions are subject to specific terms and conditions, which will be provided at the time of the offer. Discounts cannot be combined with other offers unless explicitly stated.

11. Privacy and Security

We respect your privacy and are committed to protecting your personal information. For more information on how we collect and use your data, please refer to our Privacy Policy.

12. Amendments to This Policy

We reserve the right to update or change this Sales Policy at any time without prior notice. Any changes will be posted on this page with the updated date. Please review this policy periodically to stay informed about any updates.

13. Contact Us

If you have any questions or concerns about our Sales Policy, please feel free to contact us: